There's no need to prepare anything, other than thinking about any questions you'd like to ask us. 

While we'll not be able to offer any clinical advice on the call, we'll be happy to help answer any questions about what to expect with us.

If we can't reach you, we'll try again. You can always contact us on clinic@levaclinic.com if you'd like to contact us.

If you're happy to proceed and we believe we'll be able to help you, you'll be able to book your initial consultation with one of our consultants. 

Please note: prescriptions for medical cannabis are at discretion of your clinician and medical governance board. An initial consultation does not guarantee a prescription.

Your first pain assessment (initial consultation) will be with a specialist pain consultant online via video call and will last approx 30 minutes.

During your appointment, you will discuss your medical history, the medications you’ve previously tried and your goals for treatment. Based on this, your consultant will create a personalised treatment plan for you.

The treatment plan will look holistically at your pain, how it impacts your life and what you'd like to achieve. It will balance medication, lifestyle and changes to your relationship with pain.

If you and your consultant agree that medical cannabis is a suitable treatment option for you they'll issue a prescription. You may be prescribed medication in the form of an oil, a flower or a combination of both. This will be discussed with you during you appointment with the consultant.

Your plan may also include further assessment, support and treatment from other members of our clinical team.

Appointments with other members of the clinical team, such as physiotherapists, psychologists and specialist pain nurses range from £99-£150 per appointment.

If you and your consultant agree that medical cannabis is a suitable treatment option for you they'll issue a prescription. You may be prescribed medication in the form of an oil, a flower or a combination of both. This will be discussed with you during you appointment with the consultant.

Oil products cost around £150 per 30ml bottle, and flower products range from £5-9.50 per gram. On average a patient will pay ~£150 per month for their medication.

You will be prescribed a 30 day supply of medication at a time. You will be able to request repeat prescriptions between your quarterly consultations via our app.

Medications are dispensed by specialised pharmacies who will deliver your medication to your home address.

In order to help keep costs down for you, we're proud to take part in Project T21. Project T21 is a registry that collects real-world evidence for the efficacy of medical cannabis treatment. If you and your consultant agree that medical cannabis is a suitable treatment option for you, you will have access to medications on the T21 formulary that are subsidised for patients who take part in the project.

If you receive medical cannabis treatment, you must attend a consultation with a clinician every 3 months. The cost of a follow up consultation is £99.

As part of the T21 project you will receive quarterly questionnaires to track your progress.

You will also have full access to our online pain management programme which includes various various pain management resources developed by our clinical team.

We use a secure Stripe checkout to manage our payments. You'll be able to pay by credit or debit card, or via PayPal if you're paying for the appointment in full.

We also support Klarna 'Buy Now Pay Later' payment method. 'Buy Now Pay Later' is a type of credit, so consider whether the purchase is affordable and how you will make the repayments. If you miss a payment, you might be charged and it might make borrowing more difficult or more expensive. T&Cs apply. Please check the payment service provider's website for further details.

If you book your initial pain assessment and later change your mind that's no problem. Just let us know at least 3 days before the time of your appointment and we'll happily issue a full refund.