We’re able to support any person who has been experiencing pain for longer than 3 months - ‘chronic pain’.

To be considered for medical cannabis treatment plans you’ll need to meet additional criteria:

• You’ll need to be 18 years ago or over

• Your pain is not improving despite current best evidence treatment on the NHS or equivalent. This differs from condition to condition but might mean you’ve been prescribed a number of different medications or tried injections. For an idea of what this might include, see the ‘Treatments’ section of the NHS website for your condition - like here for Fibromyalgia. Your Pain Consultant will discuss the specific criteria with you at your initial consultation.

• Women who are pregnant or breastfeeding are not eligible for medical cannabis treatment.

• If you’ve previously experienced psychosis or schizophrenia we may require a psychology assessment first.

Please note, any prescription decisions are at the discretion of our pain consultants.

Here’s a non-exhaustive list of conditions and symptoms we treat:

• Arthritis

• Back Pain

• Cancer Pain (NB the pain management programme element of the offer may not be appropriate for people receiving active treatment for cancer)

• Chronic Post-Surgical Pain

• Chronic Widespread Pain

• Complex Regional Pain Syndrome (CRPS)

• Diabetic Neuropathic Pain

• Ehlers-Danlos Syndrome

• Endometriosis

• Facial Pain

• Fibromyalgia

• Inflammatory Bowel Disease

• Joint Pain

• Knee Pain

• Migraine

• Multiple Sclerosis pain

• Neck Pain

• Neuropathic Pain

• Phantom Limb Pain

• Post-Herpetic Neuralgia

• Sciatica

Here's a non-exhaustive list of what we treat:

• Arthritis

• Back Pain

• Cancer Pain (NB the pain management programme element of the offer may not be appropriate for people receiving active treatment for cancer)

• Chronic Post-Surgical Pain

• Chronic Widespread Pain

• Complex Regional Pain Syndrome (CRPS)

• Diabetic Neuropathic Pain

• Ehlers-Danlos Syndrome

• Endometriosis

• Facial Pain

• Fibromyalgia

• Inflammatory Bowel Disease

• Joint Pain

• Knee Pain

• Migraine

• Multiple Sclerosis pain

• Neck Pain

• Neuropathic Pain

• Phantom Limb Pain

• Post-Herpetic Neuralgia

• Sciatica

If you’re prescribed Medical Cannabis, you can typically expect to pay around £150 per month* for medical cannabis medication.

Pricing is very much dependent on the form (flower or oil), dosage, the balance of THC and CBD, and other factors.

*This is on average. The pharmacy will provide exact pricing of medication

We're happy to refund you in full if you provide us at least 72 hours notice before your pain assessment.

Before you join the online pain programme you'll be required to complete the initial pain assessment with a consultant. If you have your medical records ('Summary Care Record') you'll typically be able to see a consultant within 7 days.

Once you and enough people to fill a group have completed the pain assessment, we'll invite you to book into sessions on a first-come first-served basis. We'll endeavour to provide a spread of dates and times during the week.

We expect the first programmes to start from October.

The programme will be led by consultant physiotherapist Diarmuid Denneny. Diarmuid is a senior clinical physiotherapist with a long history of working with people who live with pain. His experience and expertise is evident in his roles as chair of the Physiotherapy Pain Association, a national special interest group for physiotherapists, as well as committee member on the recent NICE guideline for chronic pain. He has spoken at international and national conferences as well as delivering teaching to a range of professionals on topics related to chronic pain management.

Each session will additionally be attended by a pain specialist clinician such as a psychologist or pain nurse specialist.

We were the UK's first fully-online chronic pain clinic. We offer:

• 1:1 clinical support with specialist pain consultants, psychologists, physiotherapists and clinical nurse specialists.

• Evidence-based treatment plans and access to emerging treatments not available on the NHS such as medical cannabis.

• Online pain management programmes, clinician-led and self-guided.

Your initial consultation will take place with a Consultants in Pain Medicine. It'll be an online video call.

You'll spend roughly half an hour with them. They'll discuss your medical history, the medications you’ve tried previously and your goals for treatment.

During the consultation you'll create a personalised treatment plan together.

The plan may include further assessment, support and treatment from other members of our clinical team. For example, physiotherapists, psychologists and specialist pain nurses.

The nature of chronic pain means that no two initial consultations and no two treatment plans are the same.

Spaces for each cohort will be booked on a first-come, first-served basis. Each group will comprised of up to 14 people living with pain in the UK.

While you'll have access to the content each session discusses, we'll not be able to record the sessions due to patient privacy.

You'll have lifetime access to our online pain management programme for continued support and learning.

Week one: Understanding pain - Build on your understanding of pain and learn how to set achievable goals that are meaningful for you.

Week two: Pain, living and movement - Learn how to live well with pain through effectively communicating your needs and developing a supportive community around you. Learn approaches that can help you to gain confidence with movement. 

Week three: Medication and activity - Gain an understanding about different medications and how to work with your healthcare team to find the best approach for you. Learn how to manage your activities and get back to things you enjoy. 

Week four: Flare-ups and progress - A guide to pain “flare-ups” and how to manage during difficult times. Take some time to think about your progress so far and revisit your goals. 

Week five: Sleep, doing things differently and other strategies - Learn about the challenges of sleeping well when living with pain and explore ways to improve your sleep. A guide to making and maintaining changes in important areas of your life including social life, relationships and intimacy. Lifestyle tips: Learn more about tools and aids for managing pain in all aspects of day-to-day life. 

Week six: Maintaining changes - Explore what work means to you and understand what support and advice is available. Take some time to celebrate your progress, think about what you have learnt and plan your next steps. 

Each session will last one hour including a Q&A with the clinicians on the call.

If you book your initial pain assessment and later change your mind that's no problem. Just let us know at least 3 days before the time of your appointment and we'll happily issue a full refund.

Your first pain assessment (initial consultation) will be with a specialist pain consultant online via video call and will last approx 30 minutes.

During your appointment, you will discuss your medical history, the medications you’ve previously tried and your goals for treatment. Based on this, your consultant will create a personalised treatment plan for you.

The treatment plan will look holistically at your pain, how it impacts your life and what you'd like to achieve. It will balance medication, lifestyle and changes to your relationship with pain.

If you and your consultant agree that medical cannabis is a suitable treatment option for you they'll issue a prescription. You may be prescribed medication in the form of an oil, a flower or a combination of both. This will be discussed with you during you appointment with the consultant.

Your plan may also include further assessment, support and treatment from other members of our clinical team.

Appointments with other members of the clinical team, such as physiotherapists, psychologists and specialist pain nurses range from £99-£150 per appointment.

If you and your consultant agree that medical cannabis is a suitable treatment option for you they'll issue a prescription. You may be prescribed medication in the form of an oil, a flower or a combination of both. This will be discussed with you during you appointment with the consultant.

Oil products cost around £150 per 30ml bottle, and flower products range from £5-9.50 per gram. On average a patient will pay ~£150 per month for their medication.

You will be prescribed a 30 day supply of medication at a time. You will be able to request repeat prescriptions between your quarterly consultations via our app.

Medications are dispensed by specialised pharmacies who will deliver your medication to your home address.

In order to help keep costs down for you, we're proud to take part in Project T21. Project T21 is a registry that collects real-world evidence for the efficacy of medical cannabis treatment. If you and your consultant agree that medical cannabis is a suitable treatment option for you, you will have access to medications on the T21 formulary that are subsidised for patients who take part in the project.

If you receive medical cannabis treatment, you must attend a consultation with a clinician every 3 months. The cost of a follow up consultation is £99.

As part of the T21 project you will receive quarterly questionnaires to track your progress.

You will also have full access to our online pain management programme which includes various various pain management resources developed by our clinical team.

We use a secure Stripe checkout to manage our payments. You'll be able to pay by credit or debit card, or via PayPal if you're paying for the appointment in full.

We also support Klarna 'Buy Now Pay Later' payment method. 'Buy Now Pay Later' is a type of credit, so consider whether the purchase is affordable and how you will make the repayments. If you miss a payment, you might be charged and it might make borrowing more difficult or more expensive. T&Cs apply. Please check the payment service provider's website for further details.

If you book your initial pain assessment and later change your mind that's no problem. Just let us know at least 3 days before the time of your appointment and we'll happily issue a full refund.